Refund policy
**Refund Policy for Custom-Made Graphic Apparel**
Thank you for shopping with Buy Kismet LLC. We take great pride in crafting unique and custom-made graphic apparel to meet your individual preferences. As each item is created upon order, we would like to inform you about our refund policy regarding these personalized products.
**1. Refund Eligibility:**
Since our custom-made graphic apparel is uniquely crafted according to your specifications, we cannot accept returns or exchanges for items that have been correctly produced and delivered without any defects.
**2. Defective or Damaged Items:**
In the unlikely event that your custom graphic apparel arrives with a manufacturing defect or is damaged during shipping, we are committed to making it right. Please contact our customer service team within **seven (7)** days of receiving the item, and we will provide a replacement or refund after receipt of the damaged item and assessing the issue. To expedite the process, kindly provide clear photographs of the defect or damage, and the tracking number for the item return.
**3. Order Cancellation:**
Once an order for custom graphic apparel is placed, it enters our production process automatically. As a result, we regret to inform you that we are unable to accommodate order cancellations, given the personalized and immediate nature of our production process. We recommend reviewing your order carefully before confirming to ensure accuracy and satisfaction.
**4. Ordering Errors:**
Please review your order carefully before confirming, as we are unable to refund or exchange items due to errors in your custom specifications (such as size, color, design, etc.). We recommend double-checking all details before finalizing your order.
**5. Changes to Order:**
Similarly, changes to your custom specifications cannot be accommodated once your order is confirmed. Please ensure accuracy during the ordering process.
**6. Refund Process:**
For eligible refund requests, we will initiate the refund within **seven (7)** days of receiving and verifying the defective item or the damage. Refunds will be issued using the same payment method used for the original purchase.
**7. Customer Satisfaction:**
Your satisfaction is of utmost importance to us. If you have any concerns or questions about your custom graphic apparel, please contact our customer service team at hello@buykismet.com. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.
Please note that this refund policy is subject to change without prior notice. We recommend reviewing the policy each time you make a purchase. By placing an order with us, you acknowledge and agree to abide by the terms outlined in this refund policy.
Thank you for choosing Buy Kismet LLC for your custom graphic apparel needs. We look forward to serving you and providing you with high-quality, personalized products.
Sincerely,
Buy Kismet LLC
hello@buykismet.com
Thank you for shopping with Buy Kismet LLC. We take great pride in crafting unique and custom-made graphic apparel to meet your individual preferences. As each item is created upon order, we would like to inform you about our refund policy regarding these personalized products.
**1. Refund Eligibility:**
Since our custom-made graphic apparel is uniquely crafted according to your specifications, we cannot accept returns or exchanges for items that have been correctly produced and delivered without any defects.
**2. Defective or Damaged Items:**
In the unlikely event that your custom graphic apparel arrives with a manufacturing defect or is damaged during shipping, we are committed to making it right. Please contact our customer service team within **seven (7)** days of receiving the item, and we will provide a replacement or refund after receipt of the damaged item and assessing the issue. To expedite the process, kindly provide clear photographs of the defect or damage, and the tracking number for the item return.
**3. Order Cancellation:**
Once an order for custom graphic apparel is placed, it enters our production process automatically. As a result, we regret to inform you that we are unable to accommodate order cancellations, given the personalized and immediate nature of our production process. We recommend reviewing your order carefully before confirming to ensure accuracy and satisfaction.
**4. Ordering Errors:**
Please review your order carefully before confirming, as we are unable to refund or exchange items due to errors in your custom specifications (such as size, color, design, etc.). We recommend double-checking all details before finalizing your order.
**5. Changes to Order:**
Similarly, changes to your custom specifications cannot be accommodated once your order is confirmed. Please ensure accuracy during the ordering process.
**6. Refund Process:**
For eligible refund requests, we will initiate the refund within **seven (7)** days of receiving and verifying the defective item or the damage. Refunds will be issued using the same payment method used for the original purchase.
**7. Customer Satisfaction:**
Your satisfaction is of utmost importance to us. If you have any concerns or questions about your custom graphic apparel, please contact our customer service team at hello@buykismet.com. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.
Please note that this refund policy is subject to change without prior notice. We recommend reviewing the policy each time you make a purchase. By placing an order with us, you acknowledge and agree to abide by the terms outlined in this refund policy.
Thank you for choosing Buy Kismet LLC for your custom graphic apparel needs. We look forward to serving you and providing you with high-quality, personalized products.
Sincerely,
Buy Kismet LLC
hello@buykismet.com